GET HELP
We have changed our Interview process for Assistance!
Please do NOT LINE UP at or call Eastland United Methodist Church!
Thursday evening Interviews are now only by RESERVATION
Please follow the instructions below :
- Call 540-898-8065 after 6:00am on MONDAY or TUESDAY to make a RESERVATION for a Thursday evening INTERVIEW during the same week.
- Calls after 6:00am on Monday will be returned after 9:00am in the order they were received. Please only call once. Additional calls will only slow the return call process. Only one Reservation per call will be taken.
- When you call, speak clearly leaving your Name & Phone Number.
- A trained STVdP phone volunteer will return your call from a blocked number. Make sure your phone will accept a blocked call.
- Volunteers will ONLY make 2 Attempts to speak to you personally. Please be available.
You DO NOT have a RESERVATION for an Interview until a trained STVdP phone volunteer speaks to you personally from a blocked number and tells you that you have a RESERVATION. You will be told to arrive at
Eastland United Methodist Church
10718 Courthouse Rd
Fredericksburg, VA 22407
between 4:45 - 5:15 on Thursday evening.
Please do not come to the INTERVIEW SITE without a RESERVATION.
There will be NO WALK-INS. NO EXCEPTIONS!
More you need to know if you HAVE a RESERVATION:
- Families being interviewed must live in Stafford, Spotsylvania, Caroline, King George or the City of Federicksburg.
- A family is only helped once every 6 months. A family is made up of anyone that lives at the same address.
- Please do not bring children if at all possible.
- Anyone being interviewed will need a photo ID such as a driver's license or a passport. A bill or lease may be used to show that an individual lives in our service area. This bill or lease may be on a phone.
- If you are disabled and physically unable to attend a Thursday evening interview, you may send a signed note with a family member or trusted friend along with your bill or lease. The note should say that this person may speek with us on your behalf.
- Payments are made directly to the company or property owner. Payments are never given to the person being interviewed.
- The person being interviewed must be on the Bill or Lease and the bill must be past due. It does not have to be a cut-off notice or an eviction notice but it must be past due. The Bill or Lease may be available on a phone.
- Requests for Rental assistance must be for a current residence. The person being interviewed will have to provide the name, address, and phone number of the property owner. They will also have to notify the landlord that we will be calling. Bring Eviction notice if there is one.
- Utility bills should show the current past due balance and be in the person being interviewed name.
- We do not assist with Motels, Phone or Cable bills.
- Following an interview, it may take as long as 3 business days to make our pledge.
- For information following an interview, call 540-898-8065 as on the back of your pledge sheet. Say, "I'm calling for the Treasurer". Leave you name, phone # and assistance promised. A returned call from a volunteer will be from a blocked phone #.
- Please remember that all of our members are volunteers doing their best to help.
- We have no paid staff or office.
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- Please check Resources Below prior to your Thursday Night Interview.
Food Resources by Locality
Financial Resources by Locality
Other Resources